ESPO Framework Award
We’re delighted to have been awarded a place on ESPO Consultancy Services Framework.
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Commercial Edge: Renewing the case for the local investment state
Human Engine is proud to launch our latest report Commercial Edge: Renewing the case for the local investment state
Human Engine Named as a Leading Management Consultancy 2021 by The Financial Times
Human Engine Named as a Leading Management Consultancy 2021 by The Financial Times.
Commercial Edge: Renewing the case for the local investment state
We’re excited to be partnering with think tank, Localis, to undertake research that looks at the future role of commercialism in local gov
8 Top Tips - Managing Customer Expectations
Even during uncertain times customers will continue to seek access to your services, with an added level of angst to get the reassurances...
The Cost of No
Customer service in local government goes further than dealing with queries or concerns. It takes a special skillset to support an...
From Insight to Action
There have never been richer sources of customer data available than right now. But how do you turn this information
A Tripartite Model for Local Services?
Reorganisation of local government is in vogue. But why can’t this go much further?
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Commercial Services
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